The purchase and use of Apple Products are subject to terms and conditions found at and Making unauthorised modifications to the software on an iPhone violates the iPhone software license agreement. Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.įor complete details on how to return a product purchased at the Apple Store please visit Additional Apple Product Terms.In the case of items returned with a gift receipt, Apple will offer you an Apple Gift Card(s) equal to the purchase price of the gift, including tax and any other fees.However, please note that we will only remit refunds to a Singapore bank account where the name of the bank account holder matches the payor’s name/information. For returns to an Apple Retail Store for cash, cash equivalent, and cheque transactions over SG$1,100, Apple will refund by bank transfer.As an exception, you may return Apple-branded software if you do not agree to the licensing terms however, you may not retain or otherwise use any copies of returned software. Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging.Apple may refuse the return or exchange.If you do not disable these features prior to returning your device, Apple provides security features to enable you to protect your product in case of loss or theft.The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program and any Apple Developer products.
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